The demand for tech talent (excluding freshers) from GCCs (Global Capability Centres) continued to outpace that of IT companies in the second quarter of FY25, as clients’ discretionary spending showed a slower recovery.
According to industry data from TeamLease Digital, GCCs accounted for 52.6% of job openings for tech profiles in the September quarter, maintaining the same level as in the first quarter.
“Business expansion goals coupled with the demand for enhanced service delivery in the age of rapid digital transformation are major factors behind the hiring spree,” Sachin Alug, chief executive officer, staffing firm NLB services said.
While GCCs are hiring to backfill attrition and to support new work and roles, tech services have experienced reduced backfilling due to changes in the business and demand mix, as well as slower growth, staffing executives reiterated.
“In fact, what recovery we have seen in Q2 hiring in IT companies is also mostly backfill led hiring as some verticals saw pick up in the quarter,” Sunil Chemmankotil, country manager at staffing firm Adecco India said.
While the ratios may skew once the business environment improves for IT companies, the outlook for the second half of FY25 suggests that GCCs could maintain a sustained lead in demand for experienced tech talent.
“The number of jobs created by GCCs is increasing, with projections estimating 1.9 million employees by end of FY25, up from the current 1.6 million across approximately 1,580 GCCs in India,” Krishna Vij, vice-president, TeamLease Digital said.
Demand for tech talent from GCCs has seen a significant spurt over the past 3 years rising from around 12% in FY22 to 46.8% in FY24.
India is expected to have nearly 3,000 GCC units (including multiple centres from a single company) by the end of the fiscal year, indicating a continued demand for talent.
High-demand areas in GCC hiring include data science, cloud computing, cybersecurity, AI/ML, generative AI, and robotic process automation (RPA). These capabilities are critical as GCCs spearhead digital transformation across industries.
“GCCs are expanding teams in Transformation, Innovation, AI, Analytics, and Digital Skills, with 25-30% of their workforce in India focused on delivering high-end digital solutions,” Gaurav Vasu, founder and CEO, UnearthInsight, a cognitive intelligence platform, said.
Looking ahead, expertise in generative AI, prompt engineering, machine learning, big data, and IoT will remain key drivers of demand.
GCCs have traditionally focused on hiring experienced professionals due to the complexity and specialization of their work, especially in tech, R&D, and process-oriented roles.
However, with plans to expand their presence in the country, most GCCs are now looking at building a talent pool in areas of specialisation core to them. Industry estimates put fresher hiring from GCCs at around 10% of their total hiring.
From: financialexpress
Financial News
